Padlocks Technical Advice Centre

This this our dedicated help, advice and testing results section for padlocks. Every time we get a good question from a customer, or asked to test a product, then we post the answer or results here. Use the list of Categories or the Search Box below to find the answer you're looking for. Don't worry you can get back to your basket our products by clicking our logo above.

We've also created a concise guide with the most commonly asked questions to download and print here:

Question Categories

  • Insurance Grading of Padlocks

    Insurance grades can be confusing so here you can find down-to-earth facts about which grades relate to padlocks and what is required. We include details about CEN, BS EN 12320, Sold Secure and more.
  • Keying Types

    Confused about all the different key options? Here you can find information and clarification on the different key types available, including Keyed Different, Keyed Alike, Same Key, Master Key, Restricted, Registered and Recorded.
  • Padlock Types

    There are so many shapes, sizes and types of padlock, it can be difficult to determine which is best and for what use. Here you can find the details of each and advice on their application.
  • Tests, Research & Development

    We test various locks at our HQ and we thought it would be a good idea to share the knowledge that we gain. In this section you can find details and conclusions from these.
  • Top 5 Questions

    Here are the all-time top 5 questions that people ask about padlocks.
  • Troubleshooting & Faults

    Are you having problems with a padlock? Is it jammed, frozen or simply fallen apart? Here we discuss the various problems faced with some padlocks and different manufacturers.
  • Your Questions Answered

    Here we post the answer to some of the more useful questions sent to us via email. We hope you find the answers useful!