Padlocks Technical Advice Centre

This this our dedicated help, advice and testing results section for padlocks. Every time we get a good question from a customer, or asked to test a product, then we post the answer or results here. Use the list of Categories or the Search Box below to find the answer you're looking for. Don't worry you can get back to your basket our products by clicking our logo above.

We've also created a concise guide with the most commonly asked questions to download and print here:

Do you have an outdoor combination padlock with an override key?

Do you have a heavy duty outdoor combination padlock that I can override with a key? I have a lot of people who need to have access for a set period of time but then the group changes. I do not want them to be able to change the code whilst they are using the […]

I have multiple access points, can I use the same padlock key?

I have multiple access points to the same large site and the visitors do not always use the same entrance. This is a site out in the country that has a number of access roads. I don’t really want to have to give all the users a lot of keys so they can use any […]

Do you have an outdoor padlock long enough to secure my tank fitting?

I need to lock off some diesel bowsers. These are basically diesel tanks on a trailer. The trouble I am having is finding a padlock that has a long enough loop but not too long as it gets in the way of other fittings. The loop needs to be a minimum inner height of 40mm […]

The fittings on my gate barrier do not line up. How can I padlock it?

I have a barrier that I need to padlock but the bar fitting does not line up with the plate on the post. The gate fitting sits lower so the holes on the fittings are staggered. Unfortunately I can’t change either the gate bar or the post and the holes in the fittings are too […]

How do I secure my suitcase whilst travelling?

I recently travelled across the UK on a coach and was unfortunate enough to have my suitcase targeted by thieves. They had taken my case from the luggage hold and took it onboard to look through. Luckily I have got everything back and no-one was hurt.  I travel around the UK quite often and have […]

I have been instructed to buy a CEN3 padlock by my insurance company. What is the difference between a £10 one and a £35 padlock?

Quite often insurance companies will instruct you to ensure that you have padlocks that conform to a certain CEN grade. CEN grades are a security rating whereas BSEN standards are based on quality, so you’ll get plenty of padlocks that conform to the quantity standard, but you need to be aware of the security standard […]

I have bought a garden storage locker but cannot find padlock to fit!

I have bought a garden storage locker but I cannot find a padlock to fit. I need one that has a shackle that is 50mm wide and 100mm long and no thicker than 15mm in diameter. I have contacted the people who make it but they can only advise me to get a long shackle […]

Can make a standard padlock more secure?

A customer recently asked us if a padlock could be made more secure by adding nuts or washers to the shackle, effectively making a closed shackle padlock. The answers is Yes and No. As seen here we added two stainless nuts to a marine stainless padlock to protect an outboard engine. It clearly does protect […]

My padlock has been cut off! What padlock can I replace it with?

We have communal garden gates to our flats and someone has cut off the padlock whilst trying to break into the property. We need to replace it with something more secure as this has now concerned all the residents as to how easy it was to get into the gardens. Do you have something that […]

Padlock for shutter control panel?

I have just installed a cover over our control panel for our security shutters. Out insurance company have requested that we lock this security cover with a padlock conforming to BS EN 12320 CEN Security Grade 4 or LPs1654 Grade 2+. Can you recommend a padlock that will conform to their requirements? Thank you for […]